Privacy Policy
Effective date: July 5, 2026
This Privacy Policy explains how Sortcery ("we", "us", the "Game") collects, uses,
and protects your information. By playing, you agree to this policy.
1. INFORMATION WE COLLECT
• Account data: the Game creates an anonymous account with a random identifier for
your device. This version offers no sign-in — no email address or social identity
is collected; your progress is tied to that anonymous profile.
• Player ID: a permanent, non-personal identifier (e.g. PLR-1A2B3C4D) used for support.
• Gameplay & progress: level progress, stars, coins, gems, settings, and statistics.
• Purchase data: records of in-app purchases (validated by the app stores / RevenueCat).
We never see or store your card or banking details.
• Technical data: basic device and diagnostic information needed to run and debug the Game.
• Advertising data: our advertising partners (Google AdMob and Meta/Facebook) may collect
device identifiers (such as the IDFA, only if you allow tracking), ad-interaction and
app-activity data, and general device information to serve ads and to measure and
attribute advertising campaigns (for example, which ad led to an install).
2. HOW WE USE YOUR INFORMATION
• To provide and save your game progress across devices.
• To operate the in-game economy (coins, gems) securely and prevent cheating/fraud.
• To process and validate purchases and restore them.
• To provide customer support (using your Player ID, email, or account ID).
• To maintain security, prevent abuse, and improve the Game.
3. SERVICES WE USE (DATA PROCESSORS)
• Google Firebase (Authentication, Firestore database, Cloud Functions) — stores your
anonymous account and progress. See Google's Privacy Policy.
• RevenueCat and the Apple App Store / Google Play — process and validate purchases.
• Google AdMob — serves the optional and interstitial ads in the Game. See Google's
Privacy & Terms for how Google processes advertising data.
• Meta Platforms (Facebook) — we use the Meta SDK to measure and attribute our app-install
advertising campaigns. Meta may receive device identifiers and app-activity events for
advertising measurement. See Meta's Privacy Policy.
• These providers process data on our behalf under their own privacy terms.
4. ADVERTISING & TRACKING
The Game shows ads (optional "watch ad" rewards and occasional interstitials).
• On iOS we ask for permission via Apple's App Tracking Transparency prompt. If you
decline (or don't answer), ads are served in NON-PERSONALIZED mode and the IDFA is
not used. You can change this anytime in iOS Settings → Privacy → Tracking.
• You can remove interstitial ads permanently with the one-time "Remove Ads" purchase;
rewarded ads remain available but only ever play when you choose to watch them.
5. VIRTUAL ITEMS & CURRENCY
Coins and gems are virtual items with no real-world monetary value, are not redeemable
for cash, and are non-transferable. Balances are stored on our servers.
6. DATA RETENTION
We keep your account and progress while your account exists. You may request deletion
at any time (see "Your Rights"). Backups may persist for a limited period before purging.
7. YOUR RIGHTS
Depending on your region (e.g. GDPR/EEA, UK, CCPA/California), you may have the right to
access, correct, export, or delete your data, and to object to certain processing.
To exercise these rights — including account/data deletion — contact sortcery@gmail.com
with your Player ID. We will respond within the timeframe required by applicable law.
8. ACCOUNT DELETION
You can delete your account and associated data directly in the Game: Settings →
Account → Delete Account. You may also request deletion by emailing sortcery@gmail.com.
We will permanently delete your account record and personal data, except information we
must retain for legal, security, or fraud-prevention purposes.
9. CHILDREN
Sortcery is not directed to children under 13 (or the minimum age in your country),
and we do not knowingly collect personal information from them. If you believe a child
has provided us data, contact us and we will delete it.
10. SECURITY
We use industry-standard measures: server-side validation of currency and purchases,
least-privilege database security rules, and authenticated access. No method is 100%
secure, but we work to protect your information.
11. CHANGES
We may update this policy; we will revise the "Effective date" above and, where required,
notify you in-app.
12. CONTACT
Questions or requests: sortcery@gmail.com.